Francis Hwang

Incubating o11y in an Enterprise

Why is o11y adoption hard? How do you get your executives to see o11y as different than monitoring? What standards, flows, and practices do you need to put in place to be successful?

Andy and Francis helped drive adoption of observability practices at a major financial institution. Follow along as we tell the story of how we started transforming service/engineering teams that didn’t know what SCM was to encouraging and creating the standards, processes, practices and feedback loops needed for a successful o11y implementation.

More about Francis Hwang

Francis is a co-presenter to Andy Dufour’s presentation “Incubating o11y in an Enterprise”.